CHAPTER 5 ( Organizational Structures that Support Strategic Initiatives )

5.1  Compare the responsibilities of a chief information officer (CIO), chief technology officer (CTO), chief privacy officer (CPO), chief security officer (CSO), and chief knowledge office (CKO)

5.2  Explain the gap between IT people and business people and the primary reason this gap exists

5.3  Define the relationship between information security and ethics

Chief Information Officer (CIO) – oversees all uses of IT and ensures the strategic alignment of IT with business goals and objectives

v Broad CIO functions include:

Manager      – ensuring the delivery of all IT projects, on time and within budget

Leader       – ensuring the strategic vision of IT is in line with the strategic vision of the organization

Communicator – building and maintaining strong executive relationships

Chief Technology Officer (CTO) – responsible for ensuring the 

throughput, speed, accuracy, availability, and reliability of IT

Chief Security Officer (CSO) – responsible for ensuring the

security of IT systems

Chief Privacy Officer (CPO) – responsible for ensuring the ethical

and legal use of information

Chief Knowledge Office (CKO) - responsible for collecting, maintaining, and distributing the organization’s knowledge

The Gap Between Business Personnel and IT Personnel 

v  Business personnel possess expertise in functional areas such as marketing, accounting, and sales 

v  IT personnel have the technological expertise 

v  This typically causes a communications gap between the business personnel and IT personnel

Organizational Fundamentals – Ethics and Security

v Ethics and security are two fundamental building blocks that organizations must base their businesses on to be successful

v In recent years, such events as the Enron and Martha Stewart, along with 9/11 have shed new light on the meaning of ethics and security